Payment policy
Last Updated: July 2026
Welcome to the iCar platform and application, specialized in facilitating communication between individuals through the vehicle plate number in a safe and easy way. This policy explains the payment mechanism, subscriptions, and fees related to the use of paid services within the platform and application. By using any paid service, you agree to all terms and conditions contained in this policy.
Payment Methods:
Payments are made through approved electronic payment methods available within the application or website, which may include:
- Credit cards and Mada cards.
- Digital wallets.
- Approved electronic payment services.
- Any other payment methods added in the future.
- All payments are processed through secure and approved payment service providers.
Prices and Fees:
- All prices are displayed clearly before completing the purchase process.
- The platform reserves the right to modify prices or fees at any time.
- Any modification does not affect previously paid transactions.
- Prices may include taxes or government fees applicable in accordance with applicable regulations.
Payment Confirmation:
After successfully completing the payment process, the user will receive a notification or confirmation message within the application or via email or the registered mobile number. The transaction is considered complete once the payment success is confirmed by the financial service provider.
Recurring Subscriptions:
In the event of providing recurring subscription services:
- The subscription is automatically renewed according to the selected package unless the user cancels it before the renewal date.
- The user agrees to deduct the renewal fees using the registered payment method.
- Automatic renewal can be canceled through account settings or by contacting technical support.
Security and Protection of Financial Data:
The platform does not retain bank card data or sensitive financial information of users, and this data is handled through approved payment service providers in accordance with the highest standards of security and protection.
Failed Payment Transactions:
A payment transaction may be rejected or canceled in the following cases:
- Insufficient balance.
- Expired card.
- Restrictions from the bank or payment service provider.
- Suspicion of an unauthorized transaction.
- Occurrence of technical issues beyond the platform's control.
- In these cases, the platform bears no responsibility for the delay or failure of the transaction resulting from external financial entities.
Policy Update:
The platform reserves the right to modify or update the Payment Policy at any time as shown at the top of the page with the last updated date, in accordance with operational developments or regulatory requirements, and the modification becomes effective immediately upon publication on the website or application.
Contact Us:
If there is any inquiry related to payment operations, invoices, or refunds, you can contact the technical support team through the official communication methods shown within the website or application.
- Phone Number: 966000444
- Email: icar@car.com
