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privacy policy

At I-Car, we are committed to protecting users' privacy and ensuring the confidentiality of their data. We follow recognized technical standards and best practices to safeguard information security. This Policy explains how information is collected, used, and protected when the application is used.

 Information We Collect:

We may collect certain information necessary to provide the service and operate the application efficiently, including:

  • Account information, such as the user's name, mobile number, and email address, if available.
  • The vehicle license plate number associated with the user's account.
  • Contact information that the user chooses to add within the application.
  • Technical information, such as device type, operating system, IP address, and usage logs.
  • Location data, if the user grants permission, to improve certain services and features.

 How We Use Information:

We use the information collected for the following purposes:

  • Operating the application and providing its core services to users.
  • Enabling communication between vehicle owners and individuals wishing to contact them through the license plate number.
  • Improving the user experience and developing the application's services.
  • Sending notifications and alerts related to the account or the service.
  • Addressing technical issues and ensuring the security of the platform.

 Communication Through the Application:

The ICar application acts as an intermediary that enables secure communication with a vehicle owner without requiring personal information to be shared directly. The data is used only to facilitate communication and fulfill the purpose of the service in accordance with the controls adopted within the application.

 Data Protection:

We implement appropriate security and technical measures to protect information against unauthorized access, alteration, loss, or disclosure. We also store data in secure environments and use safeguards consistent with recognized standards.

 Information Sharing:

We do not sell, rent, or share personal data with any third party for marketing purposes. Certain information may be disclosed in the following cases:

  • To comply with applicable laws, regulations, and requests from competent authorities.
  • To protect the rights of the application or its users.
  • When the user's explicit consent has been obtained.

 Privacy Controls:

The application provides users with tools to manage their data and privacy settings, including:

  • Managing and updating account information.
  • Selecting the available communication methods.
  • Blocking unwanted users.
  • Managing notifications and alerts.

 Cookies:

The application or its associated website may use cookies and similar technologies to improve performance, analyze usage, and provide users with a more efficient experience.

 Data Retention:

We retain personal data only for the period necessary to provide the service or fulfill legal and regulatory obligations. After that period, the data is deleted or anonymized in accordance with the applicable procedures.

Changes to the Privacy Policy:

We reserve the right to amend or update this Privacy Policy at any time in accordance with operational requirements or regulatory developments. Users will be notified of any material changes through the application or other available communication channels.

 User Consent:

By using the ICar application, creating an account, or using any of its services, you acknowledge that you agree to this Privacy Policy and to the collection and use of data as described herein.

 Contact Us:

If you have any questions or comments regarding this Privacy Policy or the way data is processed, you may contact us through the official communication channels available within the application: